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All consultations are by appointment only.

We have a dedicated telephone line for appointments 01226 729860.

To Book an Appointment With the Doctor

  • Ring our appointments line (01226) 729860.
  • Book online via the link at the top of this page
  • Please cancel unwanted appointments

How to Register for SystmOnline

To use Systm Online, you will need to come into the surgery to register, so you can be given a user name and password. You cannot register for this service online or by phone because your identity needs to be verified.

Once your identity has been checked you will be issued with a user name and password.

Please note: If you are currently registered for Systm Online to order repeat medication you will NOT be required to register again.

When you come into the surgery please bring photographic identification e.g. passport or driving licence.

With this service you may:

  • Book and cancel Drs appointments by logging on to the internet
  • Appointments will be available to book up to 2 weeks in advance (patients will be allowed to book 1 future appointment depending on availability).
  • Manage your appointments quickly and easily wherever you are, 24 hours a day, 365 days a year.
  • View past and future appointments.

Log on via the above link and follow the on-screen instructions.

Ashville Medical Practice Appointment System Explained

In order to increase the number of available doctor/nurse practitioner appointments, thus improving the timescales in which patients are seen and appointment availability at the practice,there will be on the day appointments for patients to book with the receptionists, and once these appointments have been used and a patient requires an appointment, they will be placed on a list where a Dr will telephone the patient back during the course of the morning or afternoon and perform triage. The Dr will then decide on the next appropriate action, as not all patients will need to be treated at the surgery


Any requests for home visits or Dr appointments in advance will also be placed on a list where a Dr will telephone the patient back and perform triage. The Dr will then decide on the next appropriate action.

The receptionist will ask the nature of your condition to assist the Dr prior to placing you on the triage list, and also so your condition can be prioritised. Depending on your condition you may need action sooner than others.

Please note: You will not be given a specific time for telephone advice.

You may request to speak with a particular doctor; however it may not always be possible to accommodate these requests due to the availability of the doctor.

The above does not apply to booking appointments with the Practice Nurses or Healthcare Assistants.

Appointments with the Practice Nurses / Healthcare Assistants can be booked up to 1 month in advance.

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