Do It Online

It saddens us to announce the retirement of Dr Scargill who will be leaving us in September 2022. She has decided to 'hang up her stethoscope' and spend more time with her family.

Dr Scargill has worked as a GP Partner at Ashville Medical Practice since 1996 and will be very much missed by colleagues and patients alike.

We are sure you will join us in wishing Dr Scargill all the best for the future and a very happy retirement!


In line with current Government guidance patients are required to continue to wear a face covering in all healthcare settings.

Thank you for your co-operation in advance

How to Register for SystmOnline

To use SystmOnline, you will need to come into the surgery to register as you will be given a username and password.

You cannot register for this service online or by phone because your identity needs to be verified. When you come into the surgery, please bring photographic ID e.g. passport or driving licence.

Once your identity has been checked you will be issued with a username and password.

Please note: If you are currently registered for SystmOnline to order repeat medication you will NOT be required to register again.

With this service you may:

  • Book and cancel appointments - Appointments will be available to book up to 2 weeks in advance (patients will be allowed to book one future appointment, depending on availability).
  • Manage your appointments quickly and easily wherever you are, 24 hours a day, 365 days a year.
  • View past and future appointments.
  • Order repeat medication
  • View your summary patient record (medications, allergies and sensitivities)
  • View your detailed patient record (coded medical information and vaccinations)   

If you would like to access online services, please return the application form and terms & conditions below to the surgery. These forms are also available from the reception desk.

Online Services- Patient Application Form

Online Services Terms and Conditions

Online Services- Patient Information Leaflet

To log in to SystmOnline, click here and follow the on-screen instructions.



The NHS App is now available to the public on Google Play and Apple app stores.

The NHS App enables people to:

If you choose to download the NHS App it is a requirement that you set up an account first, before you can use the app to its full potential. 

We are now using a new online system for patients to submit their queries to the practice, called Patient Triage.

This allow patients to contact us with non-urgent requests, without having to call the surgery.

Both medical and admin queries can be submitted through this service, however if your request is urgent please contact either the practice by phone, NHS 111 or 999. 

If you have a medical or admin query you may use the links below and the practice will respond within 3 working days

*Please do not complete a query form if you are not registered with Ashville Medical Practice*

Admin Query                                       Medical Query


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website